Referrals under Medicare Programs

As registered medicare providers we offer counselling services under Better Access and the Enhanced Primary Care Program. We routinely work with adults and specialise in therapy with children, adolescents and adults. 

Referrals

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    How to Refer? Bill a Mental Health Care Plan, write a referral letter to Happy Me. Fax this to 8790-2089.  Tell patients to contact us on 0433 225 770 to book an appointment.  
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    Ability To Pay If patients can't afford upfront fees of $135 (gap of $60) they may be eligible for an ATAPS voucher.  Call 1300 292 971 to find out.  If eligible, fax the MHTP and voucher no. to us on 8640-0583. Explore other referral options here.
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    No waiting list! Patients are usually offered an appointment within two weeks. See our contact us page for our opening hours and office location.

Resources

Developing Partnerships are Important to us!

Feedback to Medical Practitioners Once a patient has booked or attended an appointment, we send an acknowledgment letter to the referrer. So if you haven't received this letter from us, we usually haven't had contact from the patient.

At closure, and after the 6th and 10th sessions we provide you with feedback. At times we may also provide you with additional feedback for your review as necessary.

 

Helpful Tips

  • Please ensure all referrals are addressed to Happy Me, then we can match it to the appropriate counsellor.
  • Ensure you have billed a MHTP or EPC plan so patients can claim the medicare rebates.
  • Yes, adults can be referred to our service! See a range of commonly presenting issues here.
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